Cashback Sock

Cashback Payout

• Cashback Status
• Can I convert my cashback into a gift card?
• I Can't Make a Payout

Grocery Cashback

• Can I use Grocery deals if I shop online?
• How does the Grocery Deals feature work?
• I haven't received cashback from my receipt submission
• How often can I use a cashback deal?
• How do I know if I can still use a cashback deal?
• Do I get cashback on a product that is already in sale?
• See all 10 articles

Auto Rewards

• How do Auto Rewards work?
• What is cashback inactivity?
• Why don't I receive Auto Rewards anymore?
• Nearby Deals
• Why are rewards disabled for my connected bank account?
• Autorewards limits
• See all 13 articles

What is cashback and how does it work?

• Policy for Online Cashback Claims
• Important Tips to Ensure You Receive Your Online Cashback:
• My Cashback Sock balance is suddenly negative, what should I do?
• The status of my purchase is still pending. When will it be approved?
• What is the status of my cashback transaction?
• Is my Shopbuddies account connected to my account with the store?
• See all 16 articles

Instant payout

• Instant payout usage
• Why am I unable to use instant payout?
• What is instant payout and how does it work?
• Do I need an active bank connection to activate instant payout?

Purchases and transfers

• How can I withdraw money from my Cashback Sock?
• Can I make purchases using the funds in my Cashback Sock?
• Where can I transfer the cashback in my Cashback Sock to?

Cashback not received

• Why Can't I Submit a Claim?
• My Gift Card Was Not Redeemed
• Why is the cashback amount from my purchase incorrect?
• Why haven't I received my cashback?

Conditions

• What's important if I want to earn cashback on my purchase?
• What happens with my cashback if I return my order?
• Can I also get cashback if I use a discount code?
• What happens to my cashback if I close my Shopbuddies account?