If you made a purchase at a store where you had a gift card for and this was not redeemed, you can make a missed gift card claim by following the steps below:
Claiming via the app:
- Navigate to your Cashback Sock and scroll to the bottom of the page
- Tap "Report missed gift card"
- On the next screen, tap "Gift Card"
- Select the transaction for which you should have received the gift card amount for, then select the correct merchant, then tap continue
- Your gift card claim will be sent directly to our support team for investigation