My friend signed up but I didn't get my reward. What should I do?

First, check that your friend did the following:

  • Downloaded and joined the app using the personal link you sent them from the Tell a Friend page.
  • After signing up, your friend has done at least one of the following:
    • Connected a bank account.
    • Verified their mobile phone number and earned €3 cashback.

Please keep in mind that friends who download the app and sign up through a Spin & Win gift card will not count towards your Tell a Friend program reward.

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