First, check that your friend did the following:
- Downloaded and joined Shopbuddies using the personal link you sent them from the Tell a Friend page
- After signing up, your friend has done at least one of the following:
- Connected a bank account
- Verified their mobile phone number and earned €3 cashback
Please keep in mind that friends who download the app and sign up through a Spin & Win gift card will not count towards your Tell a Friend program reward.
If they have completed these steps, and you still haven't received your reward after 48 hours, please contact Shopbuddies support through the app for assistance.