I cannot find my customer number and it appears as a required field to generate the cancellation letter. Is this number required?

No, we do not require your customer number to generate a cancellation letter. Just your full name and address will be sufficient to cancel your contract.

 

Although we recommend that you enter your customer number in the cancellation letter to avoid administrative delays, the company will also be able to find your customer number.

 

Other articles you might find interesting are:

The addressee of my cancellation letter refuses to process it due to the use of electronic signature, what can I do?

Could my cancellation request be unsuccessful?

 

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